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Participating Frequently
March 9, 2025
Answered

fraud

  • March 9, 2025
  • 1 reply
  • 152 views

I spent 20 minutes looking for a way to cancel my membership. It is purposefully hard to find. I canceled last month but they billed me again this month. If they bill me again, I will cancel payment and report them for fraud.

Correct answer Anshul_Nautiyal

Hi @Joeboyd1, @Accessibility Experts,

Thank you for reaching out, and I apologize for the delayed response.

@Joeboyd1 – I have checked your account and see that you previously had an individual Photography Plan associated with the Adobe ID used for this inquiry. The cancellation process is already in progress. If you need to cancel an individual plan manually, please follow the steps outlined in this guide: Cancel your Adobe subscription.

@Accessibility Experts – If you are looking to cancel a Teams plan, please submit a support request through the Adobe Admin Console. You can find instructions on how to do this here: Submit a support case.

I hope this helps! Let me know if you have any further questions.

Regards,
^AN

1 reply

Accessibility Experts
Participant
March 10, 2025

Me too!

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
March 10, 2025

Hi @Joeboyd1, @Accessibility Experts,

Thank you for reaching out, and I apologize for the delayed response.

@Joeboyd1 – I have checked your account and see that you previously had an individual Photography Plan associated with the Adobe ID used for this inquiry. The cancellation process is already in progress. If you need to cancel an individual plan manually, please follow the steps outlined in this guide: Cancel your Adobe subscription.

@Accessibility Experts – If you are looking to cancel a Teams plan, please submit a support request through the Adobe Admin Console. You can find instructions on how to do this here: Submit a support case.

I hope this helps! Let me know if you have any further questions.

Regards,
^AN