Skip to main content
M
mnvader
Participant
March 2, 2020
Question

generic users for device licensed computers

  • March 2, 2020
  • 1 reply
  • 1308 views

We are a community college with a graphics communications degree program. Adobe Creative Cloud shared device licenses are working well for us except in one instance. We have 6-8 sessions a year when we invite high school students to show them the program and would always lead them through a short tutorial on using Photoshop and InDesign. This doesn't really work anymore with shared device licenses. We have to gather enough people with a enterprise ids to log into Creative Cloud ahead of the high school student's arrival.

Is there a way to make generic users for this situation?

This topic has been closed for replies.

1 reply

Vikrant R
Vikrant R
Inspiring
March 3, 2020

You can use the Shared Device License's Access Policies. Right now, your deployments are probably configured to use Enterprise/Federated IDs only. If you can reconfigure the policy to be "Open Access", students they should be able to sign in to create IDs. See https://helpx.adobe.com/enterprise/using/sdl-user-access-policy.html

 

However, I suspect there might be more going on here, or you might have tried it already. Will using "Open Access" help solve your issue?

    M
    mnvaderAuthor
    Participant
    March 10, 2020

    Hi,

    I do not see Settings when I click on one of the profiles under Products as shown at https://helpx.adobe.com/enterprise/using/sdl-user-access-policy.html either under "Adobe Spark for Higher-Ed-2 GB" (users) or under "Creative Cloud for all Apps for HED-Shared Device" (machines). I have clicked all over but don't see an option to change from Enterprise/Federated ID users only to Open Access.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices