Getting a 'Trial/Buy Now' error in purchased apps (Creative Cloud for Teams)

Scenario 1- If the Team Admin has missed assigning the license to a user, and since the user's email address is not associated with the seat (license) for Creative Cloud, the system does not identify the subscription and provides 7 Days Trial to the user. Follow these steps to resolve this:

• Sign in to 'Admin Console' using the Team admin’s email ID (Adobe id).
• Go to the ‘Products’ tab and click on ‘Add User’ option under the ‘purchased Product License’.
• Enter the email ID (using which you want to access the apps), enter the name and ‘Save’ it.
• Sign out and sign in back to Creative Cloud Desktop application. In case you do not have this application installed, download it from here: How to download Creative Cloud desktop app.

Scenario 2- Connectivity issues between Adobe servers and end users machine.

• To resolve this please check if network endpoints for websites and specific services that are offered as part of Adobe Creative Cloud are accessible on ports 80 & 443, the list is given here: Adobe Creative Cloud Network Endpoints.
• If the ports are whitelisted and you still get this error, then please follow the steps given in the following help document: How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications.

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