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Participant
April 6, 2016
Answered

Getting this error on dashboard past 2 days: Please try again later We are working to improve your Enterprise Dashboard experience.

  • April 6, 2016
  • 3 replies
  • 304 views

When attempting to manage enterprise I have been receiving this error for the past two days.  I have tried using another browser and ended in the same results.

Please try again later

We are working to improve your Enterprise Dashboard experience.

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Correct answer alisterblack

Hi,

Your Creative Cloud entitlement is 'VIP' rather than enterprise, therefore you would not normally manage your CC on the Enterprise Dashboard, however you had some Digital Marketing entitlements as well which is why you have a dashboard.

I am informed that currently some adjustments are being made to your dashboard for Digital Marketing and that this should be completed soon.

In the meantime your Creative Cloud Team management should be available via creative.adobe.com

3 replies

alisterblack
Inspiring
April 18, 2016

Hi,

I had a look at your dashboard and could replicate the error. I have asked our back end team to have a look and will let you know what they come up with.

alisterblack
alisterblackCorrect answer
Inspiring
April 19, 2016

Hi,

Your Creative Cloud entitlement is 'VIP' rather than enterprise, therefore you would not normally manage your CC on the Enterprise Dashboard, however you had some Digital Marketing entitlements as well which is why you have a dashboard.

I am informed that currently some adjustments are being made to your dashboard for Digital Marketing and that this should be completed soon.

In the meantime your Creative Cloud Team management should be available via creative.adobe.com

Sheena Kaul
Legend
April 15, 2016