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Benjamin_c
Participant
May 25, 2021
Question

Graduation Adobe Com

  • May 25, 2021
  • 1 reply
  • 368 views
Hello,

I finished University after completing an Adobe Spark page for my final assignment. I was told about Graduation Adobe Com. I have been workwith my UK university to try and gain access back in to my adobe account. I was finally able to gain access to my unvieristy account but found that everything has been deleted, or so I thought.



I still have the two hyperlinks for two webapges I made through Adobe Spark. If these two hyperlinks still excist with content than that means that my account must still remain if not been moved.



I thought about migrating the content of my university account over to by personal account but once again I found that all the information had been deleted.
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1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
May 26, 2021

Hello,

We might need to check your account status whether it is completely removed or partially. If partially, then you can ask the admin of your org to re-assign the license so that you can take the backup of the cloud contents. 

 

Please send me a private message with your org email ID so that I can check the status.

    B
    Benjamin_cAuthor
    Participant
    May 27, 2021

    Morning. Just sent you a PM. Can you confirm if you received it. Thank you. 

    S
    Community Manager
    SuJoshiCommunity Manager
    Community Manager
    May 27, 2021

    Hello,

    You can navigate to "https://graduation.adobe.com" and can initiate the student asset migration which will allow migrating the cloud contents from school to personal account. Please check this link for more info: https://helpx.adobe.com/enterprise/admin-guide.html/enterprise/using/migrate-student-assets.ug.html#migrate_assets

     

    If the above process is not working then you have to migrate the contents manually: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

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