Grant Admin's Ability to opt out of email from notifications@adobe.com

Forum|Forum|2 years ago
August 22, 2023
1 reply
666 views

We have around 12 admin's for various reasons and departments. Only 5 of those actually need an email notification when someone is requesting access. I was infomred there is no way for admins to limit notifications or shut them off. I am requesting at a very basic level the ability for admins to shut notifiactions from anotifications@adobe.com off. A higher level select which notifications they receive, software, access requests, feature changes, student requests, employee requests etc...

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Kevin Stohlmeyer

Community Expert

@ambers94126739 cant this be managed with your email application and a simple rule to move emails from that address directly to the trash?

ambers94126739Author

Participant

That solution would not really work. We have admin roles assigned to different users for different purposes. For the admin that only needs tickets on let’s say employees they are being completely spammed with all other notifications ex-students etc.. Which is why I mentioned at a higher level it would be nice to select what you need notified about…( software, access requests, feature changes, student requests, employee requests etc... ) blocking notifications@adobe.com via rule is to broad.

S

SuJoshi

Community Manager

The email notifications are generally sent to the system admins about the product request. You can assign the other admin roles, like Support Admin, Product Admin, etc., to those users who are only managing the product assignment or support tickets. Here is the help document for more details: https://helpx.adobe.com/enterprise/using/admin-roles.html

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