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Participating Frequently
Aug 23, 2022 8:09 AM UTC
Question

Have a 6 months subscription to adobe but when i login it keeps telling me i have 6 days before my l

Have a 6 months subscription to adobe but when i login it keeps telling me my license has expired but I have 6 days more. I already uninstall adobe, format my pc and reinstall all the adobe apps, but they all give the same error can anyone help

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3 replies

Peru Bob
Community Expert
Community Expert
Aug 23, 2022 2:31 PM UTC

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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Community Expert
Aug 23, 2022 11:55 AM UTC

This sounds like it was a promotional code or something because as far as I know the subscriptions are sold per month or per year.  You can try contacting Adobe to see what they say, but there isn't much help with can gave with licenses as this is a user to user support community.

 

https://www.adobe.com/about-adobe/contact.html 

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BaoHelpAuthor
Participating Frequently
Aug 23, 2022 8:49 PM UTC