Having trouble accessing any app on Adobe

Question

I downloaded Adobe Creative Cloud and I can't seem to access any apps. I downloaded photoshop, Indesign, and Illustrator. Whenever I opened the app this pops up. Sorry, your sign-in attempt doesn't match the Egress IPs of the profile that this machine is assigned to. Please contact your IT administrator. I need to access these apps for my schooling. Please HELP.

SuJoshi · Accepted Answer

If you have purchased the license under your account then you have to delete the "OperatingConfig" folder from the below location which would fix your issue:

Windows: C:\\ProgramData\\Adobe

Mac : "/Library/Application Support/Adobe

SuJoshi · Answer

Hello,Please confirm if you are trying to access your personal subscription/Individual license?It seems that shared device license apps were installed on your device which has some restrictions.

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