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Participant
Feb 1, 2024 11:15 AM UTC
Answered

Having trouble in installing acrobat DC : Error code 136

Hi team ,

i have a corporate adobe cc and am trying to install acrobate and it throws a error code 136.

 

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...


-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s) 



----------- Payload: Adobe Acrobat 23.8.20470.0 Adobe Acrobat\Setup.exe_23.008.20470 -----------

ERROR: DW071: 

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

 Kindly help 

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NeoTheOne88Correct answer
Participant
Feb 11, 2024 9:42 AM UTC

you're welcome (and keep us updated).


after connecting with IT admin, he suggested i do an adobe clean uninstall and reinstall. this worked

7 replies

kglad
Community Expert
Community Expert
Feb 1, 2024 1:51 PM UTC

you should contact your admin.

 

for others with exit code 7, this is more relevant, https://helpx.adobe.com/creative-cloud/kb/error-exit-6-exit-7-cc.html

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Participant
Feb 2, 2024 3:56 AM UTC

thank you. Will check with our IT admin

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kglad
Community Expert
Community Expert
Feb 2, 2024 4:08 AM UTC

you're welcome (and keep us updated).

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kglad
Community Expert
Community Expert
Feb 1, 2024 1:49 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from download & install">
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gupta shivangi
Legend
Feb 1, 2024 12:22 PM UTC

Hi there,

Please follow the suggestion mentioned here: https://adobe.ly/4bkqaGr

Let us know if it helps.

Regards,

Shivangi

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