HELP! All my products disappeared and now I can't access anything

I logged into my account today and it shows zero products but it shows my subscription is still active??!!

Adobe PDF Pro, Adobe small biz sign, the entire creative cloud is GONE!

Can anyone help with this? Because I call support and the line doesn't ring once I go through the first level of the phone system.

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Adobe Employee

Hi @Clinton26501744mfne I request you to please raise a support case from your admin console and also connect with your reseller. Thanks!

Regards,Ashish Harrison

Adobe Employee

Hi @Clinton26501744mfne I request you to please raise a support case from your admin console and also connect with your reseller. Thanks!

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Regards,Ashish Harrison

Community Expert

do you have a teams or enterprise subscription?

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Legend

Don't call support, that's not for enterprise/team account issues. Raise a support case using your admin console.

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