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December 12, 2025
Answered

Help Needed with Accidental Extra Teams Subscription License

  • December 12, 2025
  • 1 reply
  • 90 views

Er is een fout begaan bij bestelling Adobe Acrobat Pro 2x besteld is dat is niet de bedoeling. Ik kan één niet verwijderen.

Dus de bedoeling is één keer.

Mvrgr, Wim

Correct answer Anshul_Nautiyal

Hi @Wim340372914zzg,

 

Thanks for reaching out. Based on your query, it appears that you may have accidentally ordered two Acrobat licenses and would like to cancel the extra one. Please confirm if this is the issue you need assistance with.

I recommend following the steps outlined in this document to cancel the additional license: https://adobe.ly/48D9KKk

If you are unable to see the cancellation option, please note that this capability is being rolled out gradually and may not yet be available for your account. In that case, go to the Support tab in the Admin Console and select “Start chat” to contact Adobe Customer Care for further help.

Hope this helps. Let us know if the issue persists.

 

Regards,
^AN

1 reply

Anshul_NautiyalCommunity ManagerCorrect answer
Community Manager
December 12, 2025

Hi @Wim340372914zzg,

 

Thanks for reaching out. Based on your query, it appears that you may have accidentally ordered two Acrobat licenses and would like to cancel the extra one. Please confirm if this is the issue you need assistance with.

I recommend following the steps outlined in this document to cancel the additional license: https://adobe.ly/48D9KKk

If you are unable to see the cancellation option, please note that this capability is being rolled out gradually and may not yet be available for your account. In that case, go to the Support tab in the Admin Console and select “Start chat” to contact Adobe Customer Care for further help.

Hope this helps. Let us know if the issue persists.

 

Regards,
^AN