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A_Raja
A_Raja
Participant
April 1, 2015
Answered

Help !! Premiere and After Effects on 32 bit system

  • April 1, 2015
  • 1 reply
  • 876 views

because we are unable to run Adobe Premiere and After Effects on 32 bit system,  can I get cs5 versions with this license as that is compatible with 32 bit machines

    This topic has been closed for replies.
    Correct answer Atul_Saini

    Hi There,

    We would like to tell you that CS 5 is now end of life, Adobe doesn't sell/support it anymore.

    Only way you can get support is on forums which is only around installation, activation, "how to" issues.

    Kindly check System requirements | Adobe Premiere Pro, you might have to upgrade your hardware to meet the requirements and use it.


    Thanks,

    Atul Saini

    1 reply

    Arpit Kapoor
    Arpit Kapoor
    Participating Frequently
    April 2, 2015

    Hi A Raja,


    You will not be able to install Premiere Pro and After Effects (CS5 and above) on a 32 bit machines as these are 64 bit applications and can only be installed on 64 bit machines.

    Not sure about your support options, so would ask you to Contact Customer Care and choose the option that best describe your issue and then click on Still Need Help! Contact Us.

    Regards

    ~ Arpit

    A_Raja
    A_RajaAuthor
    Participant
    April 7, 2015

    Hi,

    Thanks for the reply. I have tried the "Still Need Help! Contact Us." option and the only option it comes up with is the "Cloud Forum" and "ask creative cloud",

    so back to square one.

    Atul_Saini
    Atul_SainiCorrect answer
    Legend
    April 10, 2015

    Hi There,

    We would like to tell you that CS 5 is now end of life, Adobe doesn't sell/support it anymore.

    Only way you can get support is on forums which is only around installation, activation, "how to" issues.

    Kindly check System requirements | Adobe Premiere Pro, you might have to upgrade your hardware to meet the requirements and use it.


    Thanks,

    Atul Saini

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