Help to contact someone to help us !

Hello,

We have a problem with our licences since last week. All my team can't work.

It's a problem of invoice.

We have send a message to M. O'Connell to find a solution but at the moment, we haven't any news.

Please help us to contact him or to find a solution !

I can't believe that Adobe doesn't help us more...

Frank

This topic has been closed for replies.

Correct answer defaultzps2i9qqccux

generally email is not answered. were you specifically told to use email?

Hello,

Finally, we have had a message from the accounter to solve or problem.

Thank you.

Community Expert

open the support tab on your admin console > start chat or start case or request expert session.

Participant

We have already do that and we have to wait a answer of M. O'Connell or someone on the same service to solve this problem.

But no new and now, we can't work.

Juste crazy. 😞

Community Expert

did you start a chat?

or did you request a session?

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