Hide apps panel / hide updates does not work (using Packages)

Forum|Forum|6 years ago
July 26, 2019
2 replies
1020 views

Hi there,

I'm a workspace administrator and recently I have updated the machines for my colleagues with the latest products of the Adobe CC 2019 Suite. I created a package using the Adobe Admin Console including these settings:

Hide apps panel
Do not allow non-admin to update and install apps

Disable Remote Update Manager

My hope and goal was to make sure users are not hindered with updates and no updates are installed automatically. Users don't have admin-rights so they can't/shouldn't install updates.

But after downloading and installing the package on Windows 10 my users still get the "Update Available" screen as soon as they logon to the Adobe Create Cloud app.

What can I do to completely disable all update mechanisms (automatically and manually) so that users can work without being bothered by the update-messages and I'm in control when it comes to updates ?

This topic has been closed for replies.

AnkitTech101

Adobe Employee

I am assuming the update your users are prompted to install are for the Creative Cloud desktop app itself and not for the component apps. Disabling updates only does so for the CC Apps but not for the Creative Cloud desktop application itself. Creative Cloud desktop application updates are mandatory and there's no way to suppress them.

M

MatthijsHAuthor

Participant

Thank you for the reply; this explains my issue..

Unfortunately this doesn't help me; I'm an admin in an enterprise where we deliver the Creative Suite using a stateless VDI-environment, so users don't have the possibility to perform the update. Does that mean that Adobe does not support stateless environments (which is pretty common in enterprises) anymore ?