Skip to main content
lizeth_adrianaa34163251
Participant
October 10, 2017
Answered

How can activate a shared license?

Hello

In the company where I work we bought the license for Adobe Illustrator Creative Cloud, but I as a second administrator can not use it.

I don't know if I need to enable something, could you  support  me please.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    alisterblack
    alisterblackCorrect answer
    Inspiring
    October 11, 2017

    Hi,

    What kind of license did you purchase?

    If this is an individual license it is a per-user license and cannot be shared.

    If this is a Team or Enterprise license then you need to be given entitlement to use the product via your Admin Console.

    Being an Admin on the Admin Console does not give you automatic entitlement to use the applications.

    Creative Cloud for teams

    Creative Cloud for enterprise User Guide

    View reply

    2 replies

    alisterblack
    alisterblackCorrect answer
    Inspiring
    October 11, 2017

    Hi,

    What kind of license did you purchase?

    If this is an individual license it is a per-user license and cannot be shared.

    If this is a Team or Enterprise license then you need to be given entitlement to use the product via your Admin Console.

    Being an Admin on the Admin Console does not give you automatic entitlement to use the applications.

    Creative Cloud for teams

    Creative Cloud for enterprise User Guide

    Translate
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 10, 2017

    [moved from Creative Cloud Download & Install to Deployment for Creative Cloud for Team, Enterprise, & CS]

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices