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Participant
Oct 27, 2026 10:18 AM UTC
Question

How can I cancel my subscription? I am not able to contact any support team due to Enterprise plan. I cannot unsubscribe. Can someone help?

How can I cancel my subscription? I am not able to contact any support team due to Enterprise plan. I cannot unsubscribe. Can someone help?

I cannot contact support or admin. This is so frustrating.

    2 replies

    Community Manager
    Oct 27, 2026 1:25 PM UTC

    Hi @Exquisite_scientist61cc,

    Thanks for reaching out, and sorry about the trouble.
    I looked into your account details, and I can't find any Enterprise plan associated with the email ID linked to Adobe Community.

    If you have purchased any Teams or Enterprise plan, you need to log in to https://adobe.ly/4jI6Cmj and raise a support request from the console itself.


    For more information on cancellation, please read this help document: https://adobe.ly/4khDkem


    Let us know if you have any further questions.

    Thanks,
    Tariq

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    Community Expert
    Oct 27, 2026 11:47 AM UTC

    Hi ​@Exquisite_scientist61cc,

     

    I am moving your thread in a dedicated board. Someone from the team will assist you shortly.

     

    Regards,

    Tarun

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    Tarun Saini