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BaxterDesign
BaxterDesign
Participant
January 26, 2017
Answered

how can I find out my Creative Cloud team administrator details?

  • January 26, 2017
  • 1 reply
  • 906 views

We have a single user of Creative Cloud For Teams and all its associated apps and now wish to add additional users.  Logging in to the user's CC account it says "contact team administrator to make changes"  We have logged into what is recorded as the team administrator to make changes in the admin console.... but there is no record of the user or the specific option to "manage team" as described in the "Manage your Creative Cloud for teams membership" page.  Where can we find out the details of our user's team administrator? ...as we must have the wrong login information     

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi,

    If you need to add a new admin you should contact customer care who can run checks and once verified should be able to add the new admin. Contact Customer Care

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    January 26, 2017

    Hi,

    If you need to add a new admin you should contact customer care who can run checks and once verified should be able to add the new admin. Contact Customer Care

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