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Participant
December 16, 2015
Question

How can I specify the proxy address for the RemoteUpdateManager

  • December 16, 2015
  • 2 replies
  • 752 views

Hi all,

I try to deploy the update via the "RemoteUpdateManager" but I cannot specify the proxy address used for our proxy.pac ?

So can you help me to resolve this issue ?

Thanks

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    2 replies

    Participant
    December 18, 2015

    Any news ?

    What is the email address to open a real ticket to Adobe ?

    I pay a lot for the sypport and we can only do a chat (never reply) or phone contact.

    Thank you in advance.

    alisterblack
    Inspiring
    December 18, 2015

    Have you see the online documentation for RUM?

    This details how to set the proxy:

    The following command invokes Remote Update Manager on the client machine that requires a proxy server

    user name TestUser and the proxy server password _27Dtpras?!

    RemoteUpdateManager --proxyUserName=TestUser --proxyPassword=_27Dtpras?!


    For details of supported proxy environments see: https://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html


    To contact support the best way is to go via your Enterprise Dashboard Support tab and open a case directly from there.


    If you don't have access to the Enterprise Dashboard support can be accessed via https://helpx.adobe.com/contact.html