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Participant
October 3, 2019
Answered

How do companies that use a domain make this work?

  • October 3, 2019
  • 3 replies
  • 339 views

I'm with a large radio company.  Like most large companies, all of our machines are connected to a domain.  My facility has 15 different studios, and users can go to any of them and log in.

 

The issue is my users are each, individually having to log in to Creative Cloud the first time they log on to a machine in a particular studio before they can use Audition.

 

This basically requires us to share the login credentials for each workstation with EVERYONE in our facility, which is problematic.  There's nothing that stops them from taking the credentials home and using them there for example.

We've tried reaching out to support on several occasions, and the people we've spoken with acted like they had never heard of a Windows domain before.

Any insight into how we can get around this would be greatly appreciated.  We're fans of Audition, but have been considering going to a buyout solution like Magix Vegas to end the authentication hassles.

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    Correct answer Test Screen Name

    I've been looking into this and what you need is a Shared Device License. There are limited options for converting other kinds of volume license. If you have retail product instead of volume product you may be stuck, but call Adobe. https://helpx.adobe.com/uk/enterprise/using/sdl-deployment-guide.html

    https://helpx.adobe.com/enterprise/using/sdl-faq.html

    https://community.adobe.com/t5/Enterprise-Teams/Migrate-to-Shared-Device-license/td-p/10397311

    3 replies

    Test Screen NameCorrect answer
    Legend
    October 9, 2019

    I've been looking into this and what you need is a Shared Device License. There are limited options for converting other kinds of volume license. If you have retail product instead of volume product you may be stuck, but call Adobe. https://helpx.adobe.com/uk/enterprise/using/sdl-deployment-guide.html

    https://helpx.adobe.com/enterprise/using/sdl-faq.html

    https://community.adobe.com/t5/Enterprise-Teams/Migrate-to-Shared-Device-license/td-p/10397311

    Legend
    October 3, 2019

    Workstations shouldn't have login credentials. People do. So each person has an Adobe ID and logs in with their own Adobe ID.

     

    Unless you do actually have some kind of enterprise-based per-workstation license. Do you?

    Participant
    October 3, 2019

    No. But assuming that is correct, the software is completely unaffordable and we will need to switch platforms.  We have approximately 50 different people who edit audio at various times, and only 15 different audio editing workstations.