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ashleys0586
Participant
January 11, 2018
Answered

How do I add a new Serial Number for an existing Adobe ID?

My company has a new serial number for my product and I need to link it to my Adobe ID - I don't see a place to do this on the website.

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Test Screen NameCorrect answer
Legend
January 12, 2018

If this is a retail license you CANNOT link a second license. You can only create a second Adobe ID. If it is a volume license, contact your volume license administrator.

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2 replies

Test Screen NameCorrect answer
Legend
January 12, 2018

If this is a retail license you CANNOT link a second license. You can only create a second Adobe ID. If it is a volume license, contact your volume license administrator.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
January 11, 2018

[moved from Installing, Updating, & Subscribing to Acrobat to Enterprise Deployment (Acrobat and Reader)]

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