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Inspiring
Sep 16, 2026 2:31 PM UTC
Question

How do I contact Adobe about about question concerning an old font license

We purchased 60 licenses for the Adobe Type Library in 2008. I have some questions about the the license, especially in terms of hosting the fonts on Monotype Connect. Since this is a legal question how do I contact someone at Adobe who can answer questions concerning this almost 20 year old license?

    5 replies

    Community Manager
    Sep 25, 2026 2:13 PM UTC

    Hi ​@Paul Chernoff 

    Thank you for your patience while we looked into this.

    We’ve checked your questions internally with the relevant teams and have shared our feedback with you directly. We hope it answers your questions. If anything needs clarifying, feel free to reachout anytime.

    Thanks,
    ^AV

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    Inspiring
    Sep 25, 2026 2:15 PM UTC

    Thanks. Your response on Monday was a great way to start the week.

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    Community Manager
    Sep 16, 2026 4:00 PM UTC

    Hi ​@Paul Chernoff,

    Thank you for reaching out, and I appreciate you laying out the background so clearly.

    A 2008 Adobe Type Library purchase is a while back, and questions about how those older licenses apply today, especially around hosting the fonts on a third-party platform like Monotype Connect, really come down to the specifics of what was originally purchased and the terms attached to it. Rather than give you a general answer here, we'd like to pull up the details on our end and look at your particular case properly.

    A few of the things we'll need to do that (the account and original purchase details) aren't something you'll want to post on a public forum, so I've sent you a personal message to gather those instead. You'll find it by clicking the bell/notification icon at the top right of the page, or by clicking your profile picture in the top right and opening your messages from there.

    Once you reply with those details, we'll dig into it on our end and follow up with you here. Please don't hesitate to let me know if you have any trouble finding the message.

    Thanks,
    ^AV

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    Inspiring
    Sep 16, 2026 3:05 PM UTC

    Thanks. I didn’t notice that forum.

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    kglad
    Community Expert
    Community Expert
    Sep 16, 2026 2:48 PM UTC

    this is best asked in the enterprise and teams forum, 

    https://community.adobe.com/enterprise-teams-622

     

    and change your title slightly to avoid a duplicate post error.

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