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Participant
July 24, 2013
Question

How do I know what Adobe Acrobat License # is installed on my computer?

  • July 24, 2013
  • 2 replies
  • 3076 views

I need to deactivate some of our licesnes to install on new machines, some are in use, some are on machines thatr we no longer have. I need to figure out which ones are in use and can't find this on the computer or the ADBOBE self-help site.

THANKS!

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2 replies

MichaelKazlow
Legend
July 24, 2013

Moved to Enterprise Deployment (Acrobat and Reader)

Do you have a volume license? Are you using a license server. It you are more than a couple of users, the volume license is not only cheaper but is easier to maintain in situations like this.

KHORTONAuthor
Participant
July 24, 2013

We bought a 6 license disc.  All 6 are used so I can't install on my new computer.  I know that there are 2 being used with the other 4 on computers we no longer have.  I can't believe how little help Adobe is though.  It said to use the chat and the chat person said we couldn't use it without a service contract.

MichaelKazlow
Legend
July 24, 2013

Did you buy through an Adobe reseller? They might be able to help.

Ned Murphy
Legend
July 24, 2013

I have no experience with this but heard it thru this forum...

If it's a Windows machine then try running Belarc Advisor

http://www.belarc.com/free_download.html

KHORTONAuthor
Participant
July 24, 2013

Thank you, I will try this.