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Participant
January 25, 2018
Question

How do I reclaim a license key from a lost or stolen laptop?

  • January 25, 2018
  • 2 replies
  • 463 views

We have about 70 users in our environment and we support Adobe Acrobat Standard 9, 10, 11, 12, and a hand full of Standard 17.   Two of our executives got their systems stolen, and we'd like to reclaim and reuse their Acrobat licenses on their new systems.

Question:  How do we get this done?

Thanks!

Leon

This topic has been closed for replies.

2 replies

Just Shoot Me
Legend
January 25, 2018

If you have 70 users I hope you have some type of system where all license keys and or serial numbers get placed into some type of database or spreadsheet file.

kglad
Community Expert
Community Expert
January 25, 2018