How do I reset all of our Acrobat XI Pro licenses to install on new machines?

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How do I reset all of our Acrobat XI Pro licenses to install on new machines? We have the license numbers but can't deactivate them on the old non working machines

Acrobat

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EnterpriseHelp

Inspiring

Why can't you deactivate them? Can't boot?

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M

michaelg69165014Author

Participant

Correct. We can't boot due to board failures.

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EnterpriseHelp

Inspiring

I'm not well-versed in this area, but I think the only way is to contact support and have them do it for you. All the cmd line ways require running on the licensed machine of course.

Ben

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