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Participant
December 7, 2015
Question

How do I reset all of our Acrobat XI Pro licenses to install on new machines?

  • December 7, 2015
  • 4 replies
  • 1388 views

How do I reset all of our Acrobat XI Pro licenses to install on new machines? We have the license numbers but can't deactivate them on the old non working machines

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4 replies

EnterpriseHelp
Inspiring
December 7, 2015

Why can't you deactivate them? Can't boot?

Participant
December 7, 2015

Correct. We can't boot due to board failures.

EnterpriseHelp
Inspiring
December 8, 2015

I'm not well-versed in this area, but I think the only way is to contact support and have them do it for you. All the cmd line ways require running on the licensed machine of course.

Ben