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Glen35
Participant
Mar 6, 2026 10:10 AM UTC
Question

How do I separate two Adobe Profiles?

I was recently signed up with a licence for Adobe Pro, when setting the account up, I mistakenly selected merge personal profile and business profile.  This resulted in all my documents being downloaded into the profile.  I need to keep these separate so that they don’t show in the new pro account as I need to work with other staff members when signed into this account and I don’t want them to see my HR documents when we are using the e-signature option.

 

To keep account security, my manager has deactivated my licence.  When she reallocated it me and I reactivated, it didn’t give me the merge documents option and when logging on, my HR documents were still showing.

 

How can I resolve this? 

    1 reply

    kglad
    Community Expert
    Community Expert
    Mar 6, 2026 1:24 PM UTC

    download what you want and delete what you want from eacy profile.

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