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November 17, 2014
Answered

How do you deploy adobe acrobat xi from creative cloud for enterprise?

  • November 17, 2014
  • 1 reply
  • 426 views

Hello,

     We purchased Creative Cloud Enterprise and our new supervisor wants adobe acrobat on all computers.  I downloaded the package through Creative Cloud and used the customization wizard to customize the msi in the exceptions folder just like the instructions said.  I followed the steps and deployed it out using Dell Kace.  When a user tries to open Acrobat, it tells them they have a trial version and they must register the product.  The instructions for the customization wizard said not to put the creative cloud serial number into the customization tool.  Is there something I'm missing with deploying adobe acrobat and creative cloud?

Thanks,

Michael

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Correct answer EnterpriseHelp

I'm not a CC expert, but I think normally admins configure Acrobat and then deploy everything via the Creative Cloud Packager. Acrobat certainly needs to be licensed, so when you only have a CC license, it's best to deploy in a standard way so that Acrobat get serialized with the license you have.

19   Creative Cloud Packager Installs — Enterprise Administration Guide

hth,

Ben

1 reply

EnterpriseHelp
EnterpriseHelpCorrect answer
Inspiring
November 17, 2014

I'm not a CC expert, but I think normally admins configure Acrobat and then deploy everything via the Creative Cloud Packager. Acrobat certainly needs to be licensed, so when you only have a CC license, it's best to deploy in a standard way so that Acrobat get serialized with the license you have.

19   Creative Cloud Packager Installs — Enterprise Administration Guide

hth,

Ben