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Anneke2721992336w3
Participant
February 25, 2025
Answered

How do you find out if you have Firefly Pro or Standard in Enterprise CC. And what is the difference

  • February 25, 2025
  • 2 replies
  • 812 views

How do you find out if you have Firefly Pro or Standard in Enterprise CC. And what is the difference?
I can't find any documentation for this and the Admin also can't locate it.

Correct answer Kevin Stohlmeyer

@Anneke2721992336w3 Firefly Pro is not for Enterprise users - if you want access to the Enterprise features like Video Translate with Lip Sync, etc. you need to have a contract for Creative Cloud All Apps Pro V4 Edition.

https://www.adobe.com/creativecloud/business/cce-4.html

All of this is available from your account rep - have you admin request a call to discuss.

2 replies

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Anneke2721992336w3Author
Participant
March 5, 2025

Firefly Pro provides a more comprehensive set of generative AI features for video, audio, images, and vector graphics.
Where can I find more details? (Besides the credits) Specifically for Enterprise CC Users

 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
March 5, 2025

@Anneke2721992336w3 Firefly Pro is not for Enterprise users - if you want access to the Enterprise features like Video Translate with Lip Sync, etc. you need to have a contract for Creative Cloud All Apps Pro V4 Edition.

https://www.adobe.com/creativecloud/business/cce-4.html

All of this is available from your account rep - have you admin request a call to discuss.

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
February 26, 2025

Hi @Anneke2721992336w3,

Thank you for reaching out. Based on our review, you currently have an active indirect teams license associated with the Adobe ID used to post this query.

To check whether you have Firefly Pro or Firefly Standard, you can log in to Adobe Account Management and navigate to the plans section to see the licenses assigned to you. Alternatively, you can contact your IT administrator for details on the licenses associated with your account. You can refer to this guide on how to reach your IT admin.

Regarding the differences between Firefly Pro and Firefly Standard, here are some key points:

Firefly Pro provides a more comprehensive set of generative AI features for video, audio, images, and vector graphics, while Firefly Standard offers a more basic set of features. Firefly Pro includes 7,000 monthly generative credits for video and audio, while Firefly Standard offers fewer credits. Firefly Pro is designed for users requiring advanced creative tools and higher usage limits, whereas Firefly Standard suits users with more general needs.

For a detailed comparison, please visit Firefly Plans. You may also find this Generative Credits FAQ helpful.

If you need any further assistance, feel free to ask.

Regards,
^AN

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Anneke2721992336w3Author
Participant
February 26, 2025

Yes I know how to get to see what is inside my plan, but it does not say if it is Firefly plus or standard. It just says firefly.
Admin got an email that said I requested plus, he can’t find it either. I tried to access the Firefly video feature which gave me access. Maybe that send the “plus” request?

Why is it so hard to get a simple answer on a simple question? Why can't I email someone to look into this instead of posting it here?

A
Community Manager
Anshul_NautiyalCommunity Manager
Community Manager
February 26, 2025

Hi @Anneke2721992336w3,

Thanks for reaching out. I understand how important it is to clarify which version of Firefly you have.

If your admin has assigned you the Creative Cloud for Teams All Apps license through the Admin Console, you would have the Standard version, which includes 1,000 monthly generative credits.

You can check your remaining generative credits by following these steps:

  1. Go to your Adobe Account page.
  2. Click on your profile avatar in the upper-right corner.
  3. The counter will display the number of monthly generative credits allocated to your account and the number you have used in this cycle.

You can compare your monthly generative credits to confirm whether you have the Pro version, which includes 7,000 credits per month.

For more details, you can refer to this guide: Generative Credits FAQ.

If you need further clarification, feel free to reach out. I'm happy to assist.

Regards,
^AN

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