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Participant
June 24, 2025
Question

How much time will take in activation photoshop license

  • June 24, 2025
  • 1 reply
  • 302 views

I have payment to reseller on dated 20th of June'25 but still license not showing in my admin console. Doe's anyone tell me how much time will take  after payment to resseller. 

1 reply

kglad
Community Expert
Community Expert
June 24, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from account, payment and plan">
Bani Verma
Community Manager
Community Manager
June 24, 2025

Hi there, 

 

I have reviewed your account and can only see an active Acrobat Pro Teams subscription with three licenses registered on it.

Please contact your reseller and have them assign licenses to your contract. 

 

Hope this helps.

 

Thanks,
^BS

Participant
June 24, 2025

Hi Bani 
Thanks for reply 
My Problem is that  We pay to reseller for renewal adobe photoshop for teams software but reseller activate acrobat pro instead of adobe photoshop for teams which is never using we and we again paid to reseller renewal for photohop for tema but still pending for renewal.