How to activate a adobe account deleted by mistake

Question

Dear Enterprise support community,I have deleted my enterprise account yesterday, its done by mistake and not intended,I sent immediate mail, but recipients’ mailbox is full, so its failed to deliver to support team.Immediately, I contacted adobe support team by chat but no solution.They say asper adobe policy it will take 30 days’ time to delete account. After that only I can activate this account.Because of this we are going to lose this project and it will be escalation on me.Please guide me how to activate the same account.That account is provided by client, therefore its enterprise account from a American leading company. Regards,Machendar

Nikhil R Gupta · Accepted Answer

The account is not activated. Thanks,Nikhil Gupta

Dj_Creative_enthusiast · Answer

Hi,

Thank you for posting your query here.

Since this is peer to peer forums, we do not have the access to the account information and you may need to contact Adobe Support again and explain to them about the criticality of your Enterprise account.

Please contact Adobe Support Team by going to https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

-Please click the chat icon at the bottom right of the page to open a chat session
- the chat icon looks like '3 dots inside a circle' at the lower right
- please type AGENT into the chat window to connect directly to a person rather than the AI

Thank you.

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