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Pandiyarasan
Participant
October 27, 2019
Question

how to active with existing key itself

i have the key for Acrobat Professional XI, due to my mac OS update the previous version not working so i have removed and installed the Acrobat DC version but it showing for 7 days and how to do activities with the existing key itself.

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    6 replies

    Test Screen Name
    Legend
    October 27, 2019

    This is a new product, a major upgrade. You must subscribe to use the new Acrobat DC.

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    PandiyarasanAuthor
    Participant
    October 27, 2019

    But already we have a subscription, and keys then why need to be new???

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    Test Screen Name
    Legend
    October 27, 2019

    I am missing some important info here. You said you had a key for Acrobat XI - but if you have a subscription there is no key. What is the subscription you pay for, as shown in your account details?

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