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dmgendron
Participant
November 9, 2013
Answered

how to add existing creative cloud members to creative cloud for teams

  • November 9, 2013
  • 3 replies
  • 4913 views

I have a group of Creative Cloud members who want to move to Creative Cloud for Teams. So after I subscribe to CC for Teams, and add the CC members, what happens to their existing CC membership and account settings?

Or is there a way to "convert" existing CC members to CC for Teams?

    This topic has been closed for replies.
    Correct answer Romsinha-9KMEUt

    Hi dmgendron,

    If you have an individual Creative Cloud membership, you can reenroll as part of your company's team membership, and cancel your individual membership with no penalty. For more information please refer http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html?a1.

    Regards,

    Romit Sinha

    3 replies

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    February 5, 2018

    Update:

    There is perhaps a better help page addressing this question now:

    Learn how to upgrade or change your Adobe Creative Cloud plan

    Romsinha-9KMEUt
    Adobe Employee
    Romsinha-9KMEUtCorrect answer
    Adobe Employee
    November 11, 2013

    Hi dmgendron,

    If you have an individual Creative Cloud membership, you can reenroll as part of your company's team membership, and cancel your individual membership with no penalty. For more information please refer http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html?a1.

    Regards,

    Romit Sinha

    D
    dmgendronAuthor
    Participant
    November 11, 2013

    Hi Romit, Thank you for your help! The information in the link above is very helpful, however I do have another question.

    What happens to any individual settings or files save to the Cloud... will those all still be available to them after they join our new Team? I'm assuming those types of things are saved with their Adobe ID - is that correct?

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