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Alvaro fedex
Alvaro fedex
Participant
March 31, 2026
Question

How to cancel my team subscription , it have been 3 days that im stuck with it

  • March 31, 2026
  • 2 replies
  • 35 views

This is my plan and i have found no option to cancel it , can someone help me or a staff cancel it for me please it been 3 days im stuck with it i can’t contact an agent because im working till 18:00 and the subscription got another month that i need to pay but i didn’t want it 

    2 replies

    A
    Community Manager
    Anshul_NautiyalCommunity Manager
    Community Manager
    March 31, 2026

    Hi ​@Alvaro fedex 

    Thanks for reaching out. Based on your query, it appears you are experiencing difficulty canceling your Teams subscription. For assistance with this, please contact our support team using the following link: https://helpx.adobe.com/enterprise/teams.html

    Hope this helps.

    Regards,
    ^AN

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 31, 2026


    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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