How to cancel my team subscription , it have been 3 days that im stuck with it

Question

This is my plan and i have found no option to cancel it , can someone help me or a staff cancel it for me please it been 3 days im stuck with it i can’t contact an agent because im working till 18:00 and the subscription got another month that i need to pay but i didn’t want it

Anshul_Nautiyal · Accepted Answer

Hi ​@Alvaro fedexThanks for reaching out. Based on your query, it appears you are experiencing difficulty canceling your Teams subscription. For assistance with this, please contact our support team using the following link: https://helpx.adobe.com/enterprise/teams.htmlHope this helps.Regards,^AN

Peru Bob · Answer

See here:https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.htmland here:https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlYou need to have a valid form of payment before you can cancel a subscription and get a refund.https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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