How to change account managers.

Question

How do I formally request a new account manager? I have had nothing but issues with my account manager. I'm attempting to renew an enterprise account. Every invoice I have received has had errors, things have been added, or the number of licenses increased with no notification from my account manager. They are trying to take advantage of us by slipping things in that I'm not asking for and hoping that I miss it. I'm on the 3rd invoice which is still incorrect. 
 
[Moderator moved the thread to the correct forum]

sprinklr-integration-user · Answer

Hi esaa_9352,Apologies for the delay in responding. Upon reviewing your account, I can confirm that your contract has been successfully renewed, and you currently have an active enterprise subscription.If you are still experiencing any issues or have additional concerns regarding your subscription, please don’t hesitate to let us know. We are here to assist you.Regards,^AN

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