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Participant
October 9, 2014
Question

How To Create an Acrobat Pro package for Deployment?

  • October 9, 2014
  • 2 replies
  • 1213 views

We've recently bought Adobe Acrobat Pro 11 and I've been trying to deploy it on our desktop computers.  The first tool I used was the Adobe Customization Wizard. I used the wizard and created an package and input the serial and deployed it only to find out that all users saying that only the trial version of Adobe installed. I quickly logged onto one of the workstations and noticed that I had to input the serial number on all of the workstations, so I quickly ran a silent uninstalled command of Adobe Acrobat Pro on all of the workstations.  I contacted Adobe Support and was told to use the Creative Cloud Packager to create the package.  I downloaded the tool and I created a package to deploy. It created a folder named "AcrobatPro11"  on my computer, in it  there are two other folders "Build" and "Exceptions" and then another file "AcrobatPro11.ccp". At this point I don't see any other files that I can deploy for install of Acrobat except for the 2 files that are inside the "Build" folder which are named "AcrobatPro11.msi" and "setup.exe".  I've tried to deploy both files and neither file installs Acrobat.  I must be doing something wrong.  Can someone help me, how can I create my package for deployment?

Thanks

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2 replies

EnterpriseHelp
Inspiring
October 9, 2014

Hope that gets you on the right track.

Ben

October 9, 2014

Case #1 - Adobe Customization Wizard XI

How are you running your command line for the MSI file to install?

Case #2 - Creative Cloud Packager

Use one of the two documents to install.

A.   http://helpx.adobe.com/creative-cloud/packager/using-exceptions-deployer.html

B.  http://helpx.adobe.com/creative-cloud/packager/deploying-acrobat.html

For both cases, did you collect an installation log??