How to delete account if I own an organization and am the contract owner?

Hi ​@Josie31322816nrzx,

I know this is frustrating, and I’m sorry you’re experiencing this.

Because you’re the only admin and contract owner, the Delete account option isn’t available through self‑service. You’ll need to contact the support team for help. You can reach them via https://helpx.adobe.com/contact.html

Please note that deleting your account permanently removes your personal data and content. You’ll lose access to Adobe apps and services, cloud files, purchase history, invoices, and all account settings.

Before deletion is possible, Adobe requires that you:

• Back up any cloud files
• Cancel all active subscriptions
• Transfer or remove the admin role
• Leave all associated organizations

You can review the full details here: https://helpx.adobe.com/account/individual/manage-your-account/delete-adobe-account.html 

Please feel free to reach out if you need help with the next steps. We’re happy to assist further.

Thanks,

^BS