How to Delete User files from admin portal

Question

Is there a way I can delete user storage folders from the admin portal?
I have users who have left our company but still have a cloud folder and I would like to remove these.

Another question (might solve my first question) will removing users from our directory in the admin portal also delete their storage folder?

Bani Verma · Accepted Answer

Hi there,

You can permanently remove an inactive user folder from the list of folders in the Inactive Users tab. Before permanently deleting a folder, you can transfer its contents to an active user and verify that the user has successfully claimed the content. Once permanently deleted, the content cannot be restored.

1. Select a folder in the Inactive Users list.

2. Click Permanently Delete.

3. From the list of options, choose one of the following, and then click Next:

Share content now: Folder content is sent to a designated user via email. If you choose this option, specify the email address of the designated user who receives the content.
Share content later: The folder content remains in the Inactive User tab until it is permanently deleted.
Permanently delete content: The folder is permanently deleted with no option to share the content.

For more information, see Reclaim assets from a user.

4. Click Permanently Delete again to confirm the action.

To know more, please read the following help document: https://adobe.ly/45as6AH.

Let us know if this helps.

Thanks,
^BS

ayla_7278 · Answer

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