How to DEPLOY CC!

Question

I've now been on hold with Adobe 3 hours and 27 minutes trying to get an answer... They're still not answering. For real.

The kicker is this is probably not that hard! But they make it very difficult...

In our admin console (for education), it looks like this:

We used to just add email addresses and then sign into the product with that email.

The "How to Deploy Devices" button leads to an outdated video.

And my products say this:

I've created a million different packages with different options. It says it's installed. It's still asking for a trial or a serial number which I can't get either.

WHY does adobe cost a FORTUNE again!?! There should be help when I call! 3 hours 34 minutes now...

johnt45124045 · Accepted Answer

BTW I am now using the trial version of the software. After the school holiday break, it will be expired and I use the products every day...

Hi alisterblack,

I read this again and think I figured it out. I did just simply need to sign out of creative cloud. Then run the installer again. like I said originally I figured it was simple. What ISN'T simple is getting help from adobe! Thank you for helping me! You're the only one. !!! hehe.

alisterblack · Answer

Hi,Device licenses cover versions of the products up to CC 2018, but your screen shot is showing CS6.This document will give you further information. Create packages with Adobe Creative Cloud for education device licenses

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