how to increase number of users in my adobe plan?

Forum|Forum|2 years ago
October 16, 2023
2 replies
1193 views

I'm tired of trying to reach Adobe's customer service, but unfortunately, Adobe makes it harder...

I'm trying to update the number of users in my plan but failed to see how I can do it.

I can't log in or open Admin Console...

Please help me.

This topic has been closed for replies.

Correct answer iCharles

Hi @Addvolt Marketing ,

After reviewing the account that you have used to post here, I found out that you currently have an Individual plan, not a Teams or an Enterprise plan. To add users to your plan, you would have to purchase a Creative Cloud for Teams plan first and then add licenses on the basis of the number of users you want to add. For information regarding Creative Cloud for Teams, please go through this document.

I

iCharlesCorrect answer

Legend

Hi @Addvolt Marketing ,

After reviewing the account that you have used to post here, I found out that you currently have an Individual plan, not a Teams or an Enterprise plan. To add users to your plan, you would have to purchase a Creative Cloud for Teams plan first and then add licenses on the basis of the number of users you want to add. For information regarding Creative Cloud for Teams, please go through this document.