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C
chawthorne
Participant
April 22, 2015
Question

How to install Acrobat DC without any cloud features or signin?

  • April 22, 2015
  • 2 replies
  • 12855 views

HI all,

My org has about 200 Acrobat XI installs currently. We are now forced to order Acrobat DC. I need to disable all cloud services and ensure the users are never prompted for login/Adobe ID.

I created my transform through the Customization tool and chose "disable all features" under the Online Services area. I install via PowerShell, which prompts for the individual installation key and inserts it into the install command.

After installation, you still cannot run Acrobat without creating and logging in with an Adobe ID. I cannot use the "offline exception" feature because we have a different license key for each instance of Acrobat.

   $key = read-host "Please enter the license key for Adobe Acrobat Pro DC:"

   $args2 = "/i AcroPro.msi TRANSFORMS=AcroPro.mst ISX_SERIALNUMBER=$key /qn"

    Start-Process msiexec -ArgumentList $args2 

Effectively, my run command is:

msiexec /i AcroPro.msi TRANSFORMS=AcroPro.mst ISX_SERIALNUMBER=1234123412341234 /qn

Is there any possible way for me to install this with the same behavior as XI? We have no interest in allowing for cloud storage.

Thanks for your time.

    This topic has been closed for replies.

    2 replies

    Z
    zigurds
    Participating Frequently
    August 18, 2015

    Hello, i got the same problem.

    goal is to use serial key for deployment without Sign In pop-up at application start up.

    Offline activation can't be used because we have several keys, that's means that we need to create new transform file with customization wizard for each serial - key ? How can i ride off of it?

    Thanks a lot.

    T
    Tanvi Bhalla
    Participating Frequently
    August 25, 2015

    Hi Zigurd,

    If you have volume license serial keys then, you can use the Customization Wizard for Acrobat DC. You will get the option to grant offline exception and by using this mst , the sign in prompt will be disabled.

    Also, you can "Disable all services" under the Online Features to remove the online services.

    In case, you have multiple volume serial numbers, you will have to follow this for every serial number through Customization wizard. If you have retails serial number then, offline activation seems to be your only option.

    Thanks,

    Tanvi

    Z
    zigurds
    Participating Frequently
    September 1, 2015

    Hello,

    Thank you for reply.

    At the moment I am looking for solution to use different serial key numbers without using "Customization Wizard for Acrobat DC."

    Just like for previous Reader, Acrobat passing serial number as argument via command line.

    EnterpriseHelp
    EnterpriseHelp
    Inspiring
    April 22, 2015

    Hi Chris,

    Online Services doesn't have anything to do with the Adobe ID prompt on app startup. It looks like you've disabled services w/o issue.

    Activating the product requires an Adobe ID. Admins usually have a volume license key and activate the product once for all users prior to deployment. How did you do this for XI?

    I'm not a Mac user or a license expert, so you may get more help from other posters.

    -b

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