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Participant
Aug 2, 2023 9:40 AM UTC
Answered

How to make user as admin support only and not work on licenses

How to make user as admin support only to be able to user adobe support and not work on licenses

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Gurdeep.Singh
Gurdeep.SinghCorrect answer
Adobe Employee
Aug 4, 2023 12:32 PM UTC

Hi @Karim31448122h6fw 

 

You can give admin access to your added users from the administrators section under user tab on the admin console.

 

Once you have selected the user, admin console will give you options to choose what type of admin rights do you want to assign. You can just select support admin and that should take care of your issue.

 

For mroe details, please refer https://helpx.adobe.com/enterprise/using/admin-roles.html

2 replies

Gurdeep.Singh
Adobe Employee
Gurdeep.SinghCorrect answer
Adobe Employee
Aug 4, 2023 12:32 PM UTC

Hi @Karim31448122h6fw 

 

You can give admin access to your added users from the administrators section under user tab on the admin console.

 

Once you have selected the user, admin console will give you options to choose what type of admin rights do you want to assign. You can just select support admin and that should take care of your issue.

 

For mroe details, please refer https://helpx.adobe.com/enterprise/using/admin-roles.html

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kglad
Community Expert
Community Expert
Aug 2, 2023 1:45 PM UTC

here's adobe's info an creating a management hierarchy, but i don't see anything about allowing access to support and nothing else: https://helpx.adobe.com/enterprise/using/admin-roles.html

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