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How to reach Adobe professional or paid support?

Forum|Forum|3 years ago
June 29, 2022
1 reply
242 views

I cant believe this company is worth $174 BILLIONS and they still use free community for support for paid and commercial licensing... I'm not here to argue with community free members, i need proper support like you get from other companies. How do i get to that level of support?

Creative Cloud

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Correct answer jane-e

Hi "Adobe Fix Yourself"

For users, contact Adobe Customer Care directly: https://helpx.adobe.com/contact.html?rghtup=autoOpen

If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send tweet to @AdobeCare.

For Enterprise and Teams where you posted, follow these directions:

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

As on these forums, you need to remember to be keep your language civil and refrain from the language you used in previous posts if you expect help.

~ Jane

Community Expert

Correct answer

Community Expert

Hi "Adobe Fix Yourself"

For users, contact Adobe Customer Care directly: https://helpx.adobe.com/contact.html?rghtup=autoOpen

If your browser does not auto-open the Chat window, try these tips:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send tweet to @AdobeCare.

For Enterprise and Teams where you posted, follow these directions:

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

As on these forums, you need to remember to be keep your language civil and refrain from the language you used in previous posts if you expect help.

~ Jane