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SP333
Participant
Jan 30, 2023 10:39 AM UTC
Answered

How to remove administrator / Cant able to download apps in packaged

I have been having trouble removing an old administrator account for a team member that left 3 months ago. now I subscribed photography plan myself but am not able to download any application available in the package except lightroom, especially photoshop, how can I  remove the old administrator  

Any help you be appreciated

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Kevin Stohlmeyer
Kevin StohlmeyerCorrect answer
Community Expert
Jan 30, 2023 1:48 PM UTC

You need to have someone with Admin priveleges access the Adobe Admin Portal. You can change users permissions there.

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2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
Jan 30, 2023 1:48 PM UTC

You need to have someone with Admin priveleges access the Adobe Admin Portal. You can change users permissions there.

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    SP333Author
    Participant
    Feb 6, 2023 6:21 PM UTC

    Thank You

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