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SP333
Participant
January 30, 2023
Answered

How to remove administrator / Cant able to download apps in packaged

  • January 30, 2023
  • 2 replies
  • 406 views

I have been having trouble removing an old administrator account for a team member that left 3 months ago. now I subscribed photography plan myself but am not able to download any application available in the package except lightroom, especially photoshop, how can I  remove the old administrator  

Any help you be appreciated

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Correct answer Kevin Stohlmeyer

You need to have someone with Admin priveleges access the Adobe Admin Portal. You can change users permissions there.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
January 30, 2023

You need to have someone with Admin priveleges access the Adobe Admin Portal. You can change users permissions there.

    S
    SP333Author
    Participant
    February 6, 2023

    Thank You

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