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Participant
October 25, 2021
Answered

How to remove license ?

  • October 25, 2021
  • 1 reply
  • 527 views

Hi!

I have no option Admin Console->Account -> Renewal -> View Details.

How can I remove 1 license ?

Thank you!

This topic has been closed for replies.
Correct answer viktorsk3687935

We have annual plan, we need to use support chat!

Resolved!

1 reply

Legend
October 25, 2021

Do you have the Admin console working? With the Account option? With the Renewal option? But just not View Details?

Participant
October 25, 2021

Yes, I have Admin console, it's working, but there are no View details option like in manual. https://helpx.adobe.com/enterprise/using/direct-business-renewals.html

I try write to support chat, but there are robot without option remove license.

Thank you!