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Zenden8686
Zenden8686
Participant
April 22, 2015
Answered

How To resolve "disk space is full" issue when downloading the apps in Creative Cloud Packager

  • April 22, 2015
  • 1 reply
  • 7744 views

Hello All!

I have recently started using Creative Cloud Packager and have started my first package.  I have instructed it to download to my Local D Drive (which has 200GB free) and it has started successfully however about a third of the way through it stops and some of the apps have a warning icon and the error "Disk Space is full, please clear some space and try again".  However my D Drive still shows 200GB free which implies that it is not downloading to there at all and also that there is space!

Is there a download cache location which could be full or should it download straight to the folder I instructed?

Can anyone advise on the best way to troubleshoot this please?

Thanks,

James

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi James,

    The cache folder is set in the preferences, under the drop-down 'Welcome' menu.

    See below.

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    April 22, 2015

    Hi James,

    The cache folder is set in the preferences, under the drop-down 'Welcome' menu.

    See below.

    Zenden8686
    Zenden8686Author
    Participant
    April 23, 2015

    Hi Alisterblack,

    Thanks for getting back to me so quickly.  I have changed this setting to point to my D drive and am trying again now.

    James

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