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Participant
March 21, 2023
Answered

How to solve sync problems with google drive?

  • March 21, 2023
  • 2 replies
  • 1008 views

Hi There!
I lead a small agency and we work in google drive. 
We face troubles with sync: our work doesnt sync or partially in our drive.
Do you know how to solve this?

Thanks a lot

(native language is french)

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

HI @marine28983600axu1 are you actively working out of Google Drive?

The forums have many posts about issues working this way. The Gdrive sync interferes with open documents, backing up temp files, etc.

The solution is to either disable active sync while working or drag out of the sync folder, edit/save, then drag back to Google Drive to backup.

The ultimate solution would be to invest in a real Digital Asset Management system that allows file management seamlessly with Creative Cloud.

2 replies

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
March 21, 2023

HI @marine28983600axu1 are you actively working out of Google Drive?

The forums have many posts about issues working this way. The Gdrive sync interferes with open documents, backing up temp files, etc.

The solution is to either disable active sync while working or drag out of the sync folder, edit/save, then drag back to Google Drive to backup.

The ultimate solution would be to invest in a real Digital Asset Management system that allows file management seamlessly with Creative Cloud.

Community Manager
March 21, 2023

@marine28983600axu1 Are you using any specific app for syncing the files to Google drive?