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Participant
Apr 10, 2022 7:49 PM UTC
Answered

How to switch between personal and business accounts

Maybe Im missing something, but now when i login I can't seem to choose between persoanl and business accounts.  It used to give me that option but Im not seeing that anymore.  What am I missing?

iCharlesCorrect answer
Legend
Apr 11, 2022 12:09 PM UTC

Hi there,

 

We understand that you need assistance with switching between Creative Cloud Individual and Teams accounts.

 

To switch between these account profiles: Sign out and sign back in. After entering your credentials, the Profile chooser will display. Select the profile of your choice.

 

Hope this helps.

Charles

8 replies

Participant
Apr 18, 2023 4:46 PM UTC

Interesting discussion. I found useful information here

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Ashish_Harrison
Adobe Employee
Adobe Employee
Apr 18, 2023 4:49 PM UTC

Hi @Lucille29469570y45z or you can find the details on this help article - https://helpx.adobe.com/in/enterprise/kb/enterprise-id-faq.html

 

Thanks!

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Regards,Ashish Harrison
iCharlesCorrect answer
Legend
Apr 11, 2022 12:09 PM UTC

Hi there,

 

We understand that you need assistance with switching between Creative Cloud Individual and Teams accounts.

 

To switch between these account profiles: Sign out and sign back in. After entering your credentials, the Profile chooser will display. Select the profile of your choice.

 

Hope this helps.

Charles

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Participant
Apr 18, 2022 4:15 PM UTC

Ive been super bus and have not replied.  After I complete the ID/pw boxes, it just takes me to my business account and never asks me which acocunt i want to choose.

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Vikrant R
Inspiring
Apr 19, 2022 1:36 PM UTC

By default, the system tries to select the most appropriate profile (Business or Personal) based on the product or service you're trying to access. However, if you want to be prompted to select a profile, you can enable that option. See https://helpx.adobe.com/enterprise/using/manage-adobe-profiles.html

 

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