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pierluigif36235945
Participant
October 19, 2017
Answered

How to Update version Adobe CC

  • October 19, 2017
  • 2 replies
  • 1575 views

Good morning, I have a computer computing hall with 20 PCs where I installed 2 years ago Adobe CC 2016 via "Creative Cloud Packager" now I would like to update it in 2018 but without downloading it all but creating a package for updating ... it can be done?

Thank you

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Correct answer rpandita

Hi pierluigif36235945 ,

There are many ways.

1. Use adobe Remote update manager which can help you in silent update applications installed in end users machine, for more details please check these links

https://helpx.adobe.com/enterprise/package/help/using-remote-update-manager.html

https://helpx.adobe.com/creative-cloud/kb/rum-update.html

2. Create a update only package and deploy it via Casper or any other deployment tool that you use.

3. Create a package with "Elevated privileges option checked" and in Package configuration click on Change and select "Admin users update via Adobe Update Manager" This option allows users to manage applications and updates even when they do not have Administrator privileges.

To allow your users without Administrator credentials to manage applications and updates, select this option.

Once you have deployed a package with elevated privileges, to revoke the elevated privileges later, you need to create a Creative Cloud desktop app-only package with Elevated Privileges deselected and deploy it. Similarly, to grant elevated privileges to existing users, you need to create a Creative Cloud desktop app only package with Elevated Privileges selected and deploy it.

The Elevated Privileges option is available only when you have selected Show Applications And Updates Via The Apps Panel. For more details please check this link - https://helpx.adobe.com/enterprise/package/help/creating-packages.html

Note - Step 3 has to be done only once, as it will grant access to Standard users to update there applications everytime there is an update for the CC applications. However Creative cloud desktop applications needs, Admin rights and if there is an Update or Upgrade for Creative Cloud Desktop Application , standard users will not be able to update it.

~Rohit

2 replies

skinfor
skinfor
Participant
March 14, 2018

Hope all is well, thank you for the great advice.  May I ask a question and I apologize.  How do you create an update only package?  I use JAMF so I'd like to push it from there.  Also, I have tried the Remote Update Manager but it seems to only pull incremental updates.  I was trying to go from 2017 to 2018 and it didn't do that.  Maybe I'm missing something.

Have a very great day today and thank you in advance.

rpandita
rpandita
Inspiring
March 15, 2018

Hi skinfor ,

Run is supposed to behave like that, it only updates applications but does not upgrade applications.

So, when you say update only package, what do you mean by that ?

Are you looking for a way to update from CC 2017 to CC 2018, if that is the case, you will have to create a new package and deploy it.

~Rohit

rpandita
rpanditaCorrect answer
Inspiring
October 23, 2017

Hi pierluigif36235945 ,

There are many ways.

1. Use adobe Remote update manager which can help you in silent update applications installed in end users machine, for more details please check these links

https://helpx.adobe.com/enterprise/package/help/using-remote-update-manager.html

https://helpx.adobe.com/creative-cloud/kb/rum-update.html

2. Create a update only package and deploy it via Casper or any other deployment tool that you use.

3. Create a package with "Elevated privileges option checked" and in Package configuration click on Change and select "Admin users update via Adobe Update Manager" This option allows users to manage applications and updates even when they do not have Administrator privileges.

To allow your users without Administrator credentials to manage applications and updates, select this option.

Once you have deployed a package with elevated privileges, to revoke the elevated privileges later, you need to create a Creative Cloud desktop app-only package with Elevated Privileges deselected and deploy it. Similarly, to grant elevated privileges to existing users, you need to create a Creative Cloud desktop app only package with Elevated Privileges selected and deploy it.

The Elevated Privileges option is available only when you have selected Show Applications And Updates Via The Apps Panel. For more details please check this link - https://helpx.adobe.com/enterprise/package/help/creating-packages.html

Note - Step 3 has to be done only once, as it will grant access to Standard users to update there applications everytime there is an update for the CC applications. However Creative cloud desktop applications needs, Admin rights and if there is an Update or Upgrade for Creative Cloud Desktop Application , standard users will not be able to update it.

~Rohit

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