how to use the plan i have brought

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Please help I have brought a student plan but it won't let me use it I sign in and still, nothing keeps telling me to buy it but I already have I need this for uni and I can't even use it wtf I'm getting angry and i cant even speak to anyone this is so stupid.

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M

Manan JoshiCorrect answer

Community Expert

Try contacting support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan

M

Manan Joshi

Correct answer

Community Expert

Try contacting support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

Translate

-Manan