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Participant
October 16, 2022
Answered

I am under the enterprise account, but I am seeing the trial message box.

  • October 16, 2022
  • 3 replies
  • 155 views

I have tried logging out and back in, but it doesn't work. 

This topic has been closed for replies.
Correct answer Manan Joshi

Hi @ScottYu 

Try the steps mentioned in the following link. If the article does not help then do as @kglad advised
https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html

-Manan

3 replies

Abambo
Community Expert
Community Expert
October 17, 2022

Did the administrator of your Enterprise subscription allocate a licence to you? 

ABAMBO | Hard- and Software Engineer | Photographer
Manan JoshiCommunity ExpertCorrect answer
Community Expert
October 17, 2022

Hi @ScottYu 

Try the steps mentioned in the following link. If the article does not help then do as @kglad advised
https://helpx.adobe.com/hk_en/enterprise/kb/resolve-trial-and-license-expired-errors.html

-Manan

-Manan
kglad
Community Expert
Community Expert
October 16, 2022

contact your plan administrator.

 

<moved from download and install >