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benjamincannotconnect
Participant
March 21, 2016
Question

I bought the creative cloud students package few days ago , but am only allowed to download trialversions. How come? Order number:AD005001981EDAU

  • March 21, 2016
  • 1 reply
  • 344 views

I bought the creative cloud students package few days ago , but am only allowed to download trialversions. How come? Order number:AD005001981EDAU

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    1 reply

    alisterblack
    Inspiring
    March 21, 2016

    Make sure you are using the correct Adobe ID. Try signing out and signing back to the Creative Cloud Desktop App.